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The screenshot shows the Support Workbench home page of Enterprise Manager. The page has three subtabs: Problems (1), Checker Findings (0), and Packages (1). The Problems subtab is selected. In the section of the page above these tabs, on the right-hand side of the page is the time and date of the last refresh for this page and a Refresh button.
On the Problems subpage, the top section displays the following information:
New Problems in Last 24 Hours: 1
New Incidents in Last 24 Hours: 2
All Active Problems: 1
All Active Incidents: 2
All Problems: 1
All Incidents: 2
The next section on the page is a table of problems. Above the table, on the left-hand side, is an action list titled View, which is set to Last 24 Hours. Above the table, on the right-hand side, is a Search text entry field, followed by a button labeled Go, and an Advanced Search link.
The table shown in the screenshot contains only one row, which has the following values for the columns listed:
Select: not selected
Details: A Hide link, with a Show/Hide icon adjacent to it, currently in the Show position (expanded)
ID: The number 1 as a hyperlink
Description: ORA 600 [15700]
Number Of Incidents: 2
Last Incident: September 9, 2009 12:49:42 PM EDT
Last Comment: Closed Incident: 7443
Active: Yes
Packaged: Yes (hyperlinked)
SR#: null
Below this row is the expanded detail information:
Incidents (2)
7443 (hyperlinked) ORA-600 [15700][1][1] September 9, 2009 12:49:42 PM EDT
7417 ORA-600 [15700][1][1] September 9, 2009 12:27:22 PM EDT
At the top of the table, on the left-hand side, are 2 buttons labeled (from left to right) View and Package. Below these buttons are the following links (from left to right): Select All, Select None, Show All Details, Hide All Details.
End of description.